Partnering with Multifamily Owners to Serve Residents
We partner with owners in existing or planned multifamily assets to plan and integrate a beautifully designed Hospitality Bar that brings the lobby or amenity space to life.
From this bar, Craftwork Resident Experience Associates provide concierge, differentiated hospitality services, and convenient food and beverage while creating cost savings and revenue for the property.
Replace Existing Costs & Add Revenue
We create asset net operating income prior to our impact on retention and occupancy.
- Cost Replacement: we replace front-of-house labor costs, coffee, and marketing expenses.
- Additional Revenue: We provide 10% revenue share on food and beverage sales and create additional opportunities for building revenue.
Differentiate Your Asset
We provide convenient food and beverage with an elevated service experience.
- Food + Beverage: We serve as a friendly, familiar face and celebrate the big (and small) moments with residents while serving specialty coffee and tea, lite bites, beer, and wine.
- Hospitality Services: In addition to standard concierge services, we help residents feel connected to the place they live with micro-events, poolside service, and surprise and delight moments.
Enhancing Resident Experience
Craftwork fills the gaps in the traditional multifamily resident journey by providing additional engaging touchpoints during the leasing process and day-to-day life for residents.